What is the minimum order quantity (MOQ)?

For most personalized products, the minimum quantity is 50 pieces. Smaller quantities are also possible – for these, we recommend partners where you can implement the personalization directly.

How long does production take?

That depends on your order:
- Stock items such as bottles or apparel: approx. 2–4 weeks
- Special productions from 250 pieces directly from the supplier: approx. 2–4 months
If it needs to be quicker, we usually find a flexible solution – just get in touch with us.

Can the delivery time be shortened?

Yes, through express transport. However, this incurs additional costs.

Can I see a sample or proof before production?

Of course – we would be happy to send you a sample or a digital preview.

What personalizations are possible?

We offer engravings (e.g., for bottles) and prints (e.g., for T-shirts). Logos, names, or other designs can be implemented.

Where do you deliver?

We deliver to Switzerland and throughout Europe.

Can you ship to multiple addresses (e.g., directly to employees or partners)?

Yes, that is possible. Please note that this will incur additional costs.

What are the delivery times for Switzerland and Europe?

After production/personalization, shipping usually takes 3–5 business days.

How sustainable is your shipping?

In Switzerland (Post) and Germany (DHL GoGreen), we ship carbon neutrally. For direct deliveries from production (e.g., Portugal), we use standard truck transport.

Why do prices vary?

The costs depend on the effort involved, e.g., for elaborate logos, special personalizations, or multiple delivery addresses.

When do quantity discounts apply?

From 50 pieces. For smaller quantities, discounts may be possible depending on the product and if you handle the personalization yourself.

What payment options are available?

You will receive an invoice from us.

Where are the products made?

We produce our textiles and accessories in Europe, many of them even in Switzerland. The only exception is our stainless steel bottles – they are manufactured in an audited, fair factory in China.

What materials do you use?

- Outerwear: often GOTS-certified organic cotton
- Circular products: naNea (by OceanSafe)
- Accessories & bottles: various sustainable materials depending on the product
You can find an overview here: NIKIN Materials.

What makes your products sustainable?

We focus on fair production in Europe, durable materials, and certified quality. In addition, we plant a tree for every product and are working step by step towards a completely circular assortment.

Do you also plant a tree per product for corporate orders?

Yes – every order counts. One tree is planted per product.

What does “100% circular by 2030” mean?

Our goal is for all products to remain in a closed loop: return, recycling, and reuse. We already have our first circular products today, such as our Circular TreeShirts or TreeHoodies. By 2030, our entire assortment is to be circular – products that are not only recyclable but can also degrade harmlessly in nature in the worst case.

Are there sample boxes or product catalogs?

Yes - you can request these by email: b2b@nikin.ch.

Can you also offer individual product developments?

Yes, from a certain quantity, we can develop individual solutions together with you.

Can different items be combined in gift boxes?

Yes, gladly - we put together boxes according to your wishes.

Which products are particularly suitable as company clothing or customer gifts?

For gifts, items that are not size-dependent, such as bottles, beanies, or mugs, are very popular. Company clothing such as t-shirts and hoodies is also in demand - however, we need a size list here.

How does the consultation process work?

Send us your inquiry, and we will usually get back to you within 1–3 days. You can also visit us at our flagship store in Aarau or receive samples by post.

Who are your reference customers?

Die Mobiliar, Energy Schweiz, and many other companies already trust us, among others.

What happens if products don't fit or have defects?

We will, of course, take back faulty products and refund you the amount.